Refund of 448 recharge amount which is debited on 15/01/2019 but no recharge is done ,till the amount is not refunded

Name of Complainant S Das
Date of ComplaintJanuary 31, 2019
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by S Das:

I had done  a recharge of 448 on 15/01/2019 through mobile net banking with reference no UH64584336.But d amount is debited & no recharge is done .Also l have no amount refund till date .After complaing in d bank they told that d amount is credited to merchant,kindly resolve d matter as quickly as possible.

Image Uploaded by S Das:

Refund of 448 recharge amount which is debited on 15/01/2019 but no recharge is done ,till the amount is not refunded

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