Refund not received since 4 Months

Name of Complainant Yogesh Runthla
Date of ComplaintNovember 12, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Yogesh Runthla:

I bought a prepaid 3 month plan of airtel extreme fiber in starting of June then I asked them to relocate this service where I shifted , after 1 week a guy came from airtel & started the service but after using it for 1 month I got a bill , though I have already paid , the guy from airtel gave me a new connection instead of my old one now my old connection I couldn’t use for 3 month I contacted airtel & received an email that they will refund me 1906/- & asked about my bank details
But till now I have contacted them many time & have sent my account statement also but hasn’t received any amount
Please solve this issue
Thanks

Image Uploaded by Yogesh Runthla:

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