Refund not received from travolook

Name of Complainant Drishti Khanna
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Drishti Khanna:

Hi , I would like to raise a complaint against travolook website I had booked a flight on 25th oct from this website and I received a mail your booking has ben cancel due to operational reason and refund will be initiated in 10 to 25 days excluding Saturday Sunday its been more than 3 months now i have not received my refund now every time call they se your money has been initiated or failed from merchants end it will take 5 days more etc I would request you to take strict action against them so that they wont do it with other customers

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