Refund not received from Spicejet

Name of Complainant Dhananjay kumar sharma
Date of ComplaintMarch 20, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Dhananjay kumar sharma:

I booked ticket for 25 January-22 from Bengaluru to Delhi on 25-Dec-21. However, around 24-Jan only, spicejet informed me that they have rescheduled my flight for another date. I opted for full refund. After waiting almost one month when i checked with spicejet they informed that they have processed my refund on 24 Jan and to check with source of booking. I booked my ticket through Paytm app and paid with HDFC credit card. However, i have checked with paytm and credit card statement. I haven’t received any refund. Pls help.

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