Refund not received from MMT

Name of Complainant Mudit Agrawal
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Mudit Agrawal:

I have booked a flight ticket on 26 January for Delhi to Surat (8 February) at 6:30.
Flight no. G8-2201
PNR- P286HB
Booking ID- NF7MY5XT5ARRAD8X4698
Passenger Name- Mr. Vineet Kumar Agrawal
The same has been cancelled by airline (GoFirst) itself and I have also raised refund request to MMT.
The airline has refunded my amount to MMT on 6 February but neither I received my amount back nor I have got any information or status of my refund & now the refund option is also not showing in my trip option.

I am attaching my my flight ticket and cancellation proof.

Image Uploaded by Mudit Agrawal:

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