Refund not received for order cancelled by Zefo

Name of Complainant Venkatesh sharma
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Venkatesh sharma:

Hi,

I placed an order for 3+1+1 sofa set on Zefo to be delivered to Bikaner Rajasthan. I am an army officer posted there . I get an mail from Zefo stating that they cannot deliver it to the address as they do not have the delivery facility to the location. I sent repeated emails requesting Zefo to refund my amount of 14398/- , but no action till date was taken. My order details are as follows :

Order ID:339047

Name: venkatesh sharma

If the refund is not rec’d in the next one week , I will register a fraud case against the company for having not refunded my amount. No representative till date called me. Such a careless responce from the company.i would never recommend Zefo to any of my relatives or friends. Please refund my amount. That’s all I ask for .

Image Uploaded by Venkatesh sharma:

Refund not received for order cancelled by Zefo

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