Refund not received for failed transaction

Name of Complainant SOURABH S GOUDAR
Date of ComplaintDecember 8, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by SOURABH S GOUDAR:

My electricity bill payment is failed but money deducted from my bank account and not got refund till now and I am unable to contact them as they are not receiving emails and phone calls amount is INR956

transaction id or order id regarding refund given by them is :MK01446951628

Invoice date :6 Dec 2018

Image Uploaded by SOURABH S GOUDAR:

Refund not received for failed transaction

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