Refund not received even after returning the original product

Name of Complainant AMIT CHOUDHARY
Date of ComplaintApril 3, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by AMIT CHOUDHARY:

I returned a oneplus buds order with order id 408-0430427-2088338 on 19th march which got received by seller on 23rd march but the refund was not initiated automatically, so i contacted them and they said wait 4 days we have raised an investigation about this and contact us back on 29th. When i contacted back on 29th they said seller saying item is different then what was sent and denied the refund.
As the seller is a verified scammer, amazon is siding with them and whatever the seller says is the final decision, whatever customer says is a lie.

Image Uploaded by AMIT CHOUDHARY:

Refund not received even after returning the original product

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