Refund not received despite of Numerous followups

Name of Complainant Pranati Ankalkote
Date of ComplaintJune 4, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Pranati Ankalkote:

Reference number: 2507220118848

I had to cancel the flight with above reference number in August 2022. I received the first refund initiated email in March 2023. Further to this, I did not receive any further confirmation. I followed up multiple times and I have received the refund initiated email 5 times now but Yatra is least bothered to do any NEFT transactions it seems.
Yatra has been using my money for 4 months now and the Employees there have no respect for customers. They have stopped responding to any of my emails. If this continues I will collect all these proofs and will have to go to take this to Consumer court and file an official case against Yatra.
You have my money and I need it back ASAP.

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