Refund not received completely ₹750 are missing

Name of Complainant Prajwal
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prajwal:

I have applied for the free trial jio fiber from 1 April 2021 to 1 May 2021 unfortunately I didn’t like something so I discontinued on 27th April 2021 that is three days before the ending date and the condition of setup box and Wi-Fi was next to new not even a single scratch. I have paid 2500 rupees but till date I have only receive 1750 rupees which means 750 are still missing somewhere today I have call jio customer care so many times but they were simply saying you are not eligible for 750 rupees and when when I asked for the reason they were unable to tell anything and many times my call was disconnected by their side. I have call to customer care so many time but they were unable to solve my problem and I have also made many times but their also my problem was not solved. I want my 750 rupees back in any condition.

SERVICE REQUEST NO. SR0000152XJO

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Refund not received completely ₹750 are missing

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