Refund not received

Name of Complainant Ankita
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankita:

Hi,
I had booked a flight through goibibo last year and due to corona couldn’t go. The refund is yet to be received for the same. Even the chatbot is not responsive since it doesn’t confirm my pnr only.
I want to get a refund

Image Uploaded by Ankita:

Refund not received

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