Refund not received

Name of Complainant Anita Mazumder
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Anita Mazumder:

I had booked my flight on 1st of September from travolook.in for airindia however my booking was cancelled with travolook.in with REF ID (280331927) but my PNR for this reference wasn’t generated however money got deducted. and they have committed me that i will get my refund within 7 to 10 working days however Turn around time is already breached but i haven’t received any refund when i tried to contact travolook team they are not responding when i checked the reviews on google its showing that its a fraud company
i just want my money back

Please find below details
Passenger Name :- Anita Mazumder
Number :- 8723895079
Mail id :- mazumderanita791@gmail.com
Flight Number :- AI-706 DIB to CCU AI-402 CCU to DEL
amount 5197.00

Image Uploaded by Anita Mazumder:

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