Name of Complainant	Sanju Joseph
Date of Complaint	March 22, 2020
Name(s) of companies complained against	Flipkart Travel
Category of complaint	Tours & Travels
Permanent link of complaint	Right click to copy link
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Hi,

I have cancelled my airline ticket from Bangalore to New Delhi dated 9’th March,2020 . Details are as below

FlipKart Booking ID: FF2003015601111
Airline: Vistara 818
PNR: TS8783

Amount paid is 5835 ( Base Fare: 5326 + Taxes and Fee: 745 + Convenience Fee: 280 – Saving on Super Coins: 116 – Coupon Discount:400)

Since the cancellation was done on the same day as my booking, I was expecting to receive the amount 5269( 2119 (Initial Refund amount) + 3150(cancellation fee ).

I intimate the same to Airline ‘Vistara’ and they have initiated full refund from there side (reference number 8022823995 ).

I have tried to contact their customer care several time and have written several email to travelhelp@flipkart.com but have not received any response regarding the refund amount .

Now this is getting frustrating, It seems like they are doing this deliberately which need to be reported to consumer court.

I have attached the response from Vistara and also have attached the Invoice .

Please help me out to recover my money back.

Regards,
Sanju

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