Name of Complainant	Harsh Vardhan Eralu
Date of Complaint	October 2, 2021
Name(s) of companies complained against	1Tab
Category of complaint	Medical
Permanent link of complaint	Right click to copy link
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I have booked 2 RTPCR test on 14th April 2021 and it was scheduled on 15th April 2021.
I have been following up with these guys for sample collection but the sample collection did not happen.
On Saturday 17th April 2021 I spoke to an agent and asked if the test cannot be done today please cancel the booking and refund my account.
I did not received the refund.
I again spoke to someone on Tuesday 20th April 2021 and he confirmed that they are cancelling the order and the next day I will receive my refund.
I still havent received my refund.
There have been multiple calls and everytime they say that there is a technical glitch and the refund will be processed within 3-5 days.
Still the refund never gets initiated, dropped multiple email and I get a response it will refunded in 3-4 days but I have not received the refund.
Internet is full of people asking for refund from 1tab and still nothing is happening.
Initially my order ID was 308 and 309 but now I see it shows LA021404210308 and LA021404210307.
Now there number is out of service.
I have paid them 2400 and still waiting from April 2021 till date 29th August, 2021.
Please assist.

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