Refund not processed from Last Six Months

Name of Complainant Pramod Juyal
Date of ComplaintApril 14, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Pramod Juyal:

Cancellation Reference No. : REF118850131
I have round trip flight tickets from Delhi to Mumbai as on 19th Oct’21. I processed payment of Rs 4519 as per the price quoted in there website. Payment was deducted from my account and still tickets were not confirmed. Within 10 minutes I received a call from Travolook customer service representative that flight tickets are increased so I need to pay an additional money. I denied & asked i will not pay any more money. Then they have cancelled my booking and ensured that my refund of Rs 4519 will be credited in my account within 7 working days. But till now I didnt receive any refund its more than 6 months now. I have sent severals of emails & contacted with their customer service agents for my refund. But no resolution received. Please help me to get my refund back with interest

Image Uploaded by Pramod Juyal:

Leave a Reply

Your email address will not be published. Required fields are marked *