Refund not processed for Booking

Name of Complainant Kanika
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link
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Text of Complaint by Kanika:

Dear Team,

My Husband has made a booking through Zoom Car for a travel in Nov 2020 and the booking was canceled, the refund was promised to be received within 30 working days and its been more than 4 months. Tried contacting many times to the Customer Care but no response. This is really a big cheating, taking money from client and not returing back within promised duration. Your assistance in this matter is much Appreciated.

Image Uploaded by Kanika:

Refund not processed for Booking

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