Refund not processed after specified tenure

Name of Complainant Rahul
Date of ComplaintOctober 15, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul:

I have booked car in zoomcar, initially they show car in good condition with fake image and low price, once I booked, owner called me to cancell because car condition was not good, again I tried booking another, car location was same, so o cancelled, I was supposed to get money in 5-7 working days. But after 13 days, no refund , I tried contacting customer support, but the chatbot option is not good, no customer care number, they are just delaying the payment, I saw in social media it happened with serval other also. Pls do something.

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