Refund not process for Cancelled Ticket due to Lockdown

Name of Complainant Shubham Sharma
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Shubham Sharma:

I have booked a ticket on 9th April 2020 but the flight was cancelled due to lock down.

As per government full refund should be processed but till date i have not received the from Via.com company.

Please help

My Booking Id is-

FMNAA3B8UIX31

Image Uploaded by Shubham Sharma:

Refund not process for Cancelled Ticket due to Lockdown

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