Refund not issue even after 1 month of disconnection

Name of Complainant Rajeev Bansal
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Rajeev Bansal:

I had installed a Jio Fiber connection on 6th Aug 2022 on conditions that if i cancel my subscription within one month i will get full refund without any charge. Then i wanted to change my internet plan but they denied that you can only cancel the connection and get a new connection. So i cancelled my connection. It was written in their message that your device will be picked up withing next 7 days and you will get the refund within 14 days but it has passed 1 month and till date device is not picked up. In the meanwhile i had called them 3 times and 2 time mailed on their mail id but all in vein. They just schedule pickup and never come. They have to refund me Rs. 4250 and they are not looking interested in returning it.
Please help.

Image Uploaded by Rajeev Bansal:

Refund not issue even after 1 month of disconnection

Leave a Reply

Your email address will not be published. Required fields are marked *