Refund not initiated by travolook for a cancelled ticket

Name of Complainant Shreha Banka
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Shreha Banka:

I booked flight ticket from travolook on 29th September 2021 and unfortunately it got cancelled and i got a call from their side that i will get refund within 7 working days but till date i am continuously following up for refund but everytime they are saying within 7 working days i will get my refund.Ref id of my booking is REF880775859. Attaching screenshot of the mail for your ready reference.Please help me out to get my refund.

Image Uploaded by Shreha Banka:

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