Refund not happen from IRCTC for cancelled reservation

Name of Complainant PRAVEEN HR
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by PRAVEEN HR:

I had booked the flight booked on 08/10/2020 from Bangalore to Kochi and the amount is deducted of Rs. 9446.80. After deducting the amount got a mail that reservation failed with the transaction ID : 2006024422.
After that many i times i contacted the irctc customer care executives and they said its already refunded on 13/10/2020, but in my bank account it is not refunded. I contacted my SBI branch they said no refund received and they are asking evidence for refund from IRCTC. But from IRCTC not received any mail or message for refund as evidence.

Image Uploaded by PRAVEEN HR:

Refund not happen from IRCTC for cancelled reservation

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