| Name of Complainant | |
| Date of Complaint | April 29, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Team,
I’m contacting regarding the refund, it’s been more than a week Refund is not credited to Amazon pay later nor the bank.
Before returning the product, I had already done the repayment for this order & since the limit was 25000 for my Amazon pay later, & the refund amount was 2199, so it cannot exceed the limit and I had contacted the IDFC BANK a vendor for my Amazon pay later. Even they don’t have any update on this, and I had checked my Bank account statement for past 10 days and the amount is not credited.
Thus, I request you to refund my amount, which I had already done repayment for my Amazon pay later for the returned item.
Attached image for your reference, which says amount will be refunded to your bank account.
> Please provide a refund reference number for the same, so that I can check with IDFC Bank vendor or my Bank account.
I’m not getting any response for the email which I sent proof of attached screenshot & also refund is still not credited to my bank account nor Amazon pay later, according to the email received on April 18th in which I had made repayment for the order before returning the product.
> (Email says refund will be credited to my Bank account since I had made repayment to my Amazon pay later before the item is returned, since the limit for Amazon pay later is 25000)
I also reached out to Amazon pay later lending partner IDFC FIRST BANK, and even they don’t have any update and they were asking for refund reference number if it is refunded from Amazon, and none of your customer care are not giving Refund reference number since there is no RRR number. I can provide my Bank mini statement from the date of purchase to confirm I have not received refund.
Please check, atleast no one is responding or updating the process/track of refund. Frustrated! & Planning to take action.
Proof of Screenshot from Amazon is attached again for your reference.
Image Uploaded by Raghavendra S: