Refund not Credited

Name of Complainant Dixsha Barua
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Dixsha Barua:

It has been 2 months since the cancellation of my tickets by Travolook and I am yet to receive my refund (booked on 6th July 2021)

I have constantly been in touch with the customer care representatives who have repeatedly told me that my refund has been processed and I should receive it within 7-10 working days. Last week, I was told that I will receive it in 24 hours. However, all promises given by the company have been false so far given that I have not received any amount back and my most recent conversation with a representative was today (7th Sep 2021) at 4:41 pm and again I was told to wait for another week.

Image Uploaded by Dixsha Barua:

Refund not Credited

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