| Name of Complainant | |
| Date of Complaint | June 4, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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Dear Sir,
The undersigned, a bonafied customer of airtel since long having 3 ongoing sim in vogue . On 03.06.2020 , the undersigned had recharged through online portal amounting to Rs. 598 plan by sbi Debit card against my a/c mentioned above. It was in great confusion whether the amount was deducted or not due to lack of confirmation. Therefore, I did dial 121 to know my balance wherein it was shared that balance was remain same. Then again I did recharge amounting to Rs. 399 plan through online portal . Then again no confirmation for recharge.
On 04.06.2020 morning, came to know that Rs. 598 plan recharge done . Consequently, checked my sbi account through net banking wherein it is showing Rs. 598/- & Rs. 399/- both debited from my a/c vide Transaction id: 146524217 & 146863606 at 7.59 p.m. & 9.36 p.m. respectively on 03.06.2020.
It is requested to kindly transferred amounting to Rs. 399.00 into my sbi savings account bearing no. 10306864187 , ifsc code:sbin0006152, City Centre branch, Durgapur: 713216 at the earliest please.
Thanking you in anticipation.
With regards: Angshuman Mandal, Jt.Secretary, DVC Kolkata
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