Refund issues by Travolook

Name of Complainant Denzil Rayen Dsouza
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Denzil Rayen Dsouza:

Dear sir/Madam

I have booked my flight ticket through Travolook on 5th April for a traveling date on 3rd May and the fight was canceled by an airliner on 3rd may for operational reasons. I called travolook customer care number many times and they replying to me within 45 days it will be refunded to my account. But now 4 months got over till now not yet received my refund amount. Today I tried to call the customer care number it’s telling me that number is not valid. Please help me with this
The booking reference number is REF344468083

All the details I attached with this complaint

 

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