Refund Issue on Travel Ticket

Name of Complainant RAHUL JAISWAL
Date of ComplaintJune 6, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by RAHUL JAISWAL:

I have booked a flight ticket through https://www.travolook.in/ on 11 May 2022 at 12:20 PM against Ref No. REF077292862 from Lucknow to Patna and Rs 8660/- amount was paid by me. After the amount was deducted from account, I received a call & an email from the company that your reservation was cancelled due to an operational reason (i.e. due to fare expiration) at the company side & refund will be issued by the company & it will be reflected back to the same bank account within 10-15 working days. Even after, expiry of 15 working days, I did not receive the refund. Travolook company is now not replying to my emails & picking up my phone. Over the Google search & Youtube, I got to learn that this is a fraud company & has looted many customers money through this cheating in past also. Kindly, help me in receiving my refund & also take stick action this company for online cheating with customers.

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