Refund issue not solved

Name of Complainant Kruti
Date of ComplaintJuly 2, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Kruti:

I have ordered from Meesho and paid through internet banking, When i returned the product refund was initiated by them and provided me transaction ID which shows it is transferred to PAYTM but i dont have Paytm, I never used it for any transaction so i have not received my money back in my account. I have called custoomer care more than 15-20 times and everytime they ask to share my bank statement . Its now two months and i have not received my money back. I have also crosssed checked with bank but issue is transfer done by meesho into paytm which is inactive.

Image Uploaded by Kruti:

Refund issue not solved

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