Refund issue in flight booking after travolook.in cancel my booking from their end. and more than 10 days gone till now i have not reccived my refund amount. my booking reference id-REF860118631

Name of Complainant sourabh saha
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by sourabh saha:

Dear Sir/Madam,

on 19th July 2022 i have booked flight ticket from Kolkata to Agartala via travolook.in reference id- REF86011863 and after deducted 2872 rupees from my account their customer care called me and told me that my booking is cancel due to some operational reason when i asked them when my money will be refund they told me it will be refund with in 5-7 days excluding Saturday ,Sunday and holiday and they also mail me about that but after 7 days gone my money till not credited and when i call them they told it is process will refund within one or two working day. and after that i mark mail to them and same update replying that their team working on it and they need some days more. but after 11 working days gone my money till now not credited . and when i call them they are not picking my calls. several time i trying to reach them but no one pick my calls. I am student and this money is my hard earning money by taking tuition. this booking for my competitive exam which will held on 14th august at agartala . kindly look into the matter i am help less the amount is not very high but it is very high for me.

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