Refund issue from Travolook

Name of Complainant Jeetu Sinha
Date of ComplaintMay 29, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Jeetu Sinha:

I was booking a ticket from the travolook from Patna to Delhi on 2nd May 2022 , amount was deducted but ticket was not booked , they have called me told that price is increased now & they will refund the amount within 7 days ,they have also mailed me , i have waited for that duration & again taken follow-up after 10days but they still saying the that amount will credited after 10 days.
Ticket Reference no. – REF383790170.
Please find the attached E-mail conversation.

Image Uploaded by Jeetu Sinha:

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