Refund issue from Flipkart

Name of Complainant Khemraj
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Khemraj:

I ordered a Mobile Realme XT on 18 April 2020 on Flipkart by six month EMI basis I paid the price with SBI yono app but due to some reason I cancelled my order on 09 May 2020 and Flipkart sended me message on 25 May 2020 that your money is refunded in your debit card
but till date I don’t get any amount in my account I talked to customer care person from Flipkart they told me we have refunded your money and please talk to your bank and i also talk to my bank but they told no money is credited and I didn’t get any single money I again talk to Flipkart then they provide me a email and said to attach the bank statement of your account I attached reply them back and they messaged me that we will resolve your issue by 25 May 2020 but again nothing happens . please help me regarding this issue.

Image Uploaded by Khemraj:

Refund issue from Flipkart

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