Refund issue

Name of Complainant Abhijit Chandra
Date of ComplaintMay 15, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhijit Chandra:

Hello Team,

In 8th may I was trying to make payment through the UPI for one order which was placed on meesho.com site and in between the order payment page has expired and amount has been transferred to meesho account (details in below). Several times I contacted meesho.com about the issue and I am ready to share the transaction details but they don’t even have an email address to share details and asking me every time to check with the merchant and check statement as money has been transferred whereas no amount has been transferred from mesho. I have an email from a merchant & account statement. They are not ready to refund my money. I will reach out to you for your help pls help me to get the money as Meesho is doing fraud with customers or help me get the escalation point to further highlight the issue. Please save us from the fraud company.

Transaction details

08-May-2022 (Debit) ₹ -559

UPI/FashNearTechnol/212811661496/Meesho 1 Item

Reference No: UPI-212882647886

Image Uploaded by Abhijit Chandra:

Refund issue

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