Refund initiated and rejected by seller, raised complain with Flipkart no resolution from last two month

Name of Complainant Bikash Kumar
Date of ComplaintDecember 15, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Bikash Kumar:

My order details: OD123000471581737000
Product: MAHIMART AND HANDICRAFTS Sheesham Wood DINING SET COLOR BROWN Solid Wood 4 Seater Dining Set
As the seller is claiming, “We have completed your request for a refund. 12352.0 has been refunded to your ICICI VISA Credit Card ************1796 on Sep 29. ”
I do not own any ICICI credit cards. My debit card detected EMI as follows: 02/11/2021: 4344.43 06/12/2021: 4227.61 03/01/2022: 4227.62 You can verify the same transaction in the attached “Statment 01/10/2021 to 30/09/2022” and “Statment 01/10/2022 to 05/12/2022” as the seller claiming the amount credited to the account. On September 29th, please verify the same in the attached statement. On the Flipkart portal, in the order section, I am able to clearly see. Refund Rejected Refund ID: 12102461696665871451 We’re sorry. We are unable to process your refund request. Please verify the same with the “Flipkart_screenshot.png” file already uploaded.

Image Uploaded by Bikash Kumar:

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