Refund has not reached my account

Name of Complainant Vigneshwaran S
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Vigneshwaran S:

I booked the product on September 5th and received it on 11th September. I tried accessing it but the battery wasn’t enough for me to continue. Then I’ve charged it for two hours and then tried using it, it was okay for 5 minutes and again the charge drained. I’ve contacted boat and asked for a refund and also returned the product on September 20. After that I didn’t get the refund at all. I’ve contacted boat’s customer care and they said that “we have sent the money and it’ll take a week for you to get it in hand”. I’ve waited from then but it’s been 2 weeks and I haven’t received the refund yet.

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