Refund has not been credited in sources account

Name of Complainant Arijit Mula
Date of ComplaintOctober 10, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Arijit Mula:

Ticket ID: 7489098862 | Ticket Type: SIG Escalations | Resource ID: BHSS0082 | Resource: Booking

Booking date was 16th July 2022.
Booking denied by hotel and cancelled by Oyo Room customer executive.
They promised to refund the booking money (mail attached) within 14days.
But the has not been credited yet.
I have mailed many times to help@oyosupport.com.
But no response received from their end. I have contacted through call to Oyo support. They hold my call for more than 30 minutes (many times) ,and then disconnected without informing me.
It’s already more than 3 months passed.
Please do the needful.

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