| Name of Complainant | |
| Date of Complaint | March 6, 2022 |
| Name(s) of companies complained against | Zoomcar |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
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Due to ZOOMCAR pickup and Drop services, I suffered lot during journey and the local driver in Delhi totally misguided us and his behavior is also very arrogant. At the pickup time, we waited for 2 hours for him to come and during drop also he refuses to pick the car. They imposes extra penalty in my prepaid booking because I parked the car at Nizamuddin railway station. But again this step is misguided by the driver, he told me that he will not come just park the car in parking. I want compensation from zoom car from providing me late car at pickup, for misguiding to at refuel also, and finally at drop time also I wasted 2 hour to park the car due to which we are unable to take dinner from station.
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