| Name of Complainant | |
| Date of Complaint | April 29, 2020 |
| Name(s) of companies complained against | Kotak bank and flipkart |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello sir, I am BHASYAKARLA VIHARI.
I’m bank account holder at kotak Mahindra Bank. Sir on march 7th 2020 I have paid Flipkart 19999 from my kotak Mahindra Bank through UPI. And unfortunately I have cancelled the order and Flipkart has initiated the refund on 8 march 2020. And they have provided me e refund reference number (a r n ). Flipkart said that the amount of 19999 will be credited to my account on 24th march 2020. After 24th march 2020 I have been in contact with Flipkart, Google pay and kotak Bank. And Flipkart is blaming kotak and kotak is blaming Flipkart. I have already raised the complaint against kotak in kotak tweets but they are not responding now please help me e to get my refund back immediately. And kindly check with the attachments. I’m sharing u the successful transaction towards flipkart also.
CRN :357135666
Registered number : 9700540338
Date of transaction: 07 march 2020
Date of refund processed:08th march
Refund Amount: 19999
Transfer mode used by Merchant: UPI mode
Thank you so much and I hope I will be waiting for a positive response from you.
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