Refund for unsuccessful connection of airtel broadband connection

Name of Complainant Niteesh kumar
Date of ComplaintFebruary 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Niteesh kumar:

I had recently requested for new broadband connection from airtel website.

And after 2 days i got call from customer care that feasibility is there in my area and i was happy to take connection from airtel.

Next day i got call from person called Rahul (M: +91 93026 62917), he visited my place collected all documents photo, PAN. Before submitting documents i had asked him multiple times and he promised me that up-to 100mbps speed you will get.

So, i was happy i did online payment as advance for 3 months via online as per his request.

After i did online payment prasad promised me of connection next day, i waited for three days after that technician called and saying max speed i will get is 10 to 14 Mbps.

I called customer care number 5 times and asked them to cancel connection immediately. Every time they take all details but don’t raise any request.

I want to cancel my broadband connection immediately and get refund of my payment.

Mobile: 7260914493
Name: Niteesh ,Transactionid-6889477768996511744
CAF no:
07555777504
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Image Uploaded by Niteesh kumar:

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