| Name of Complainant | |
| Date of Complaint | August 16, 2023 |
| Name(s) of companies complained against | Nykaa Fashion |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
I received the package on 3rd August 2023. Upon opening the package, I discovered that the dress I had ordered was not only drastically different from what was pictured on the website, but it can only be described as the complete opposite of what I had expected. I promptly initiated a return request through nykaa website, hoping to rectify the issue and receive the correct item or a refund. However, I was deeply disappointed when my return request was rejected without any explanation.
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