Name of Complainant	sachin sharma
Date of Complaint	September 19, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Greetings,
My Name Is Sachin Sharma.
I Bought A Airtel Broadband Connection On 30 June 2021.
I Opted For a 200MBPS Plan. But I Was Only Getting 20MBPS Speed.
I Complained About This To The Engineers & Customer Support Too Many Times. But I Did Not Get A Satisfactory Resolution.
So I Put A Disconnection Request For The Service On the 9th Of July.
Connection Was Supposed To Be Removed Within 7 Days But It Was At My House Till 25th Of July.
I Paid a Total of 3537 For The Connection which I got refunded after charging me rs 314 for 8 days usage but I paid 1300 Extra For 213 Meters Of Fiber Cable which is not refunded by my area airtel distributor. he is asking for installation charges but I had taken an advance rental plan for 3 months in which installation charges were not charged it was free.
so I complained to Broadband and Fixed Line Appellate Authority – Airtel. THEY ASKED ME TO GET THE INVOICE FOR THE SAME BUT THE DISTRIBUTER IS NOT PROVIDING ME THE INVOICE.
I ALSO COMPLAINED at the National Consumer Helpline Of INDIA.
“Dear Sachin,
Your grievance has been successfully lodged and your docket number: 2928542.
Please visit Track Grievance and enter the above docket number.” You CAN SEE THE DETAILS BY ENTERING MY REGISTRED contact no that is 9044664432.””
Kindly help me to get my Refund. For Any Other Communication, You Can Call Me On 9044664232.
Warm Regards,
Sachin Sharma.

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