Refund for cancelled orders not credited

Name of Complainant Anchal Tyagi
Date of ComplaintFebruary 21, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Anchal Tyagi:

I made two purchases on Flipkart on 22nd of Jan with multiple products. The orders were cancelled on 27th of Jan. Out of four refunds of Rs- 1299 each, two are reflecting in my bank account however remaining two are still not credited.

However, Flipkart claims that the refunds are completed from their end. Refer the trailing mails from ICICI bank itself, who says that the reference IDs provided by Flipkart are untraceable. Also, earlier it was informed to me by Paytm that the two reference IDs are wrong. Flipkart isn’t supporting.

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Refund for cancelled orders not credited

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