Refund for amazon eco

Name of Complainant Meenu rani
Date of ComplaintNovember 22, 2018
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Meenu rani:

Dear Consumer court,

Please help me,

I returned a product to Amazon, on 19 october 2018. order no: 40762856267649952

After that Amazon started making stories, your refund is in process Etc Etc! on 25 october 2018 Amazon provided me refference number or transaction id

amazon said me to contact my bank while providing this refference number .

i contacted my bank and did all hardwork,

Acording to my bank, its fake
Now i am providing this refference number to Amazon, but they are not doing anything .after that amazone send me a mail on 6th november to delete my account details and add again .they told me that till 15 november i will get my money back .on 18 i called again but same excuse we r trying .there is a problem .we will resolve it as soon as possible etc etc Consumer court, please help me to give my money Rs. 6999 from Amazon, they are making a fraud with me.
Their customer care service is more than worst, i have provided all proof i have shared screen shot of that mail .

Thanks

Image Uploaded by Meenu rani:

Refund for amazon eco

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