Refund for airticket cancelled from agency’s side

Name of Complainant Sapam Phalendra
Date of ComplaintMay 15, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Sapam Phalendra:

I have a booked a flight ticket for 2 passengers from guwahati to imphal for 14/04/2022 on 13/04/2022 from travolook.in site with reference no REF710265296 for Rs. 9218. But as soon as my money was deducted a customer care executive called and told that my flight has been cancelled from there end as the fare promised to me was rejected from the airline, and told me my full refund amount will be refunded in 10-15 working days. But till now I haven’t got the refund despite complaints to them by email.

Image Uploaded by Sapam Phalendra:

Refund for airticket cancelled from agency’s side

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