Name of Complainant | |
Date of Complaint | February 27, 2022 |
Name(s) of companies complained against | TRAVOLOOK.IN |
Category of complaint | Tours & Travels |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Reference no. 616679252 and
Reference no. 433101169
Refund amount of rs 6004 each × 2 tickets .. total Rs 12008.
I had, on 25th 2022, purchased 2 flight ticket from travolook after being directed to their site from a Google Ad. Subsequently, I was informed via mail that the ticket was in processing, and that I must wait for 30 minutes. After that too elapsed, a mail notified me that my reservation was “cancelled due to fare expiration ” and that a refund will be provided post “10-15 working days (excluding Saturday, Sunday and Gazetted holiday)..”.