refund denied due to invalid reason

Name of Complainant henil jogani
Date of ComplaintOctober 27, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by henil jogani:

Order Number:404-5762112-0732310
I have ordered boat airdopes 441 pro (blue edition) on27/9.I have received the defected product (lt sided eardop defective) so that I requested to return this product on 2/10,but pick up is delay then finally its picked up on 5/10 . then Amazon give me excuses about refund for not receiving correct product ,but i have retuns correct product that i received but where’s the actual problem is not mentioned either in delivery agent or shipment. Now i lost my money and purchased product so they told me we are not able to provide refund.

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