Refund/cancelation of return

Name of Complainant Roshan Lal
Date of ComplaintMarch 19, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Roshan Lal:

I have ordered Ajanta loafer shoes on Flipkart, and received defective product. I raised for return and due to Holi return pickup was also late, on the day of pickup, the pickup master took the product scan QR and said you will receive a confirmation mail regarding this, but after sometime he canceled the pickup. I raised this issue 3 times on Flipkart customer service but still no resolution provided. Now I don’t have any product nd not get any refund regarding product.
Please check, do needful and confirm.
Also attache a screenshot for reference.

Image Uploaded by Roshan Lal:

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