Refund being ignored by game Dev. Google refusing to take responsibility

Name of Complainant Alexis Molina Saniel
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Alexis Molina Saniel:

Contacted Google Suport to refund qn unauthorized purchase. Was advised to contact dev and chat back within 3 days if no response so Google can escalate and refund

3 business days later. Was told that the best I can do is leave a review to the app and that they are unable to do anything

Disappointed on how Google can’t do anything on their own platform and won’t trust them for purchases ever again

Image Uploaded by Alexis Molina Saniel:

Refund being ignored by game Dev. Google refusing to take responsibility

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