| Name of Complainant | |
| Date of Complaint | September 13, 2020 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had ordered ”One bottle of Borges extra virgin olive oil 1 ltr glass”
on 16th July 2020, with order no. 406-7579005-9162737. The amount for the
purchased item was paid through debit card. On 18th July, I received an sms
regarding delivery rejected, but its *surprising that I didn’t reject the
order *and nobody from courier service contacted me.
Anyway, on 19th July, I received an sms for ”refund initiated” for *Rs.
799/-*.
Since then (*Above one month*) *I received no correspondence from Amazon
and the refunded amount has not been transferred to my bank account. *
It’s really harassing and disappointing for me. Moreover, the toll free
contact number of amazon does not work. There is no email id of customer
service.
It’s unfortunate at the part of Amazon being a big company with such poor
management.
There must be proper contact numbers and email id for customer support.
*I will think many times before buying from amazon next time.*
please help me getting my money back
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