Name of Complainant	Veena Thawani
Date of Complaint	April 14, 2022
Name(s) of companies complained against	Travoo
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I used Travolook to book flight tickets because of their low rates + promises of further discounts using preferred payment gateways. To be honest, I was fooled by them and their business seems borderline scam.

I booked a ticket on 5th February 2022 which was then cancelled by them within 30 minutes. I was told I will get a refund in 15 working days, again I booked from that site the same happened and I got email for both transection that I will get my refund within 15 working days, but it has been 7 weeks and I am still waiting. They keep making fake excuses and keep asking for more time. I am doing continue follow up with customer care but they are giving false excuses that I will get refund in 2 days, my total amount is rs 12982, but still I didn’t received refund amount

This seems like a trend with this company. Please don’t go on their positive reviews, they have been posed by the employees, contractors, agents, etc. of the company themselves to fool the people. So many people have complained about this issue. Not sure of their exact processes and intentions, but I will not be surprised if I get to know that they would pocket the refunds of people,

Image Uploaded by Veena Thawani: