Name of Complainant	Shaikh zafar
Date of Complaint	April 11, 2021
Name(s) of companies complained against	Google Pay
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

I cancelled a train ticket booked through google pay but the refund amount of 6740/- rs is not yet credited to my bank account. For many days it was showing processing and one day automatically it got successfully processed but i checked my bank account it was not credited. I waited for some days and yet I didn’t get any refund amount. I contacted google pay customer executives and they just keep on saying that your money is safe with us and you shall receive your money after you share your bank statement from the date of transaction. I provided my bank statement countless times through email but yet no response from their side.

Transaction was done on 1 November 2019 and yet I haven’t received a single penny.

Please look into this matter ASAP.

Thanks & Regards

Image Uploaded by Shaikh zafar: