Refund amount is not received upon cancellation of flight ticket

Name of Complainant Ch Hanumath Kali Prasad
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Ch Hanumath Kali Prasad:

I have booked a flight ticket on Dec 2nd 2021 and due to some personal reasons I have cancelled the ticket with the help of customer support on Dec 7th 2021.
They told me to wait for 30-35 days to receive the refunded money.

But i have been waiting from last 40 days still I didn’t any money and when I call the customer service they are telling pls wait another 5-7 working days and its keep on repeating.

I didn’t get any confirmation and they are always saying wait wait wait…

I need a clarification that when can I receive my money back and I felt bad with customer service as they are speaking very rudely.

Image Uploaded by Ch Hanumath Kali Prasad:

Refund amount is not received upon cancellation of flight ticket

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